As we look to a November update of the community, please check to see you have registered for a customer portal account.
When we update the community, you will now have one login for all support and community features.
Important: If you do not have a File Transfer or WhatsUp Gold Customer Portal login (using the same email address as the community), go to one of the customer portals listed below and create an account.
This will insure your account is the same email in the new site for all areas. If you already have an account in one of the customer portals, you are all set.
The value you get from being a member of our community and your ability to get your questions answered fast is very important to all of us at here at Ipswitch.
To that end, we have started work on updating and improving the community and support experience. As we go through the update process, we will keep you informed at each step.
- One stop for support and community - No longer will you have multiple places to access our community and support resources. We are combining and simplifying the two Customer Portals, public Knowledge Bases, and the Ipswitch Community together.
The Ipswitch community will be your one stop anytime you have a question, need help, or want to share ideas with the community.
- Identity - We will have one login for the Ipswitch Community. No longer will you have to remember…
Ipswitch is excited to announce the availability of Service Pack 2 for WhatsUp Gold 2017, this can be accessed for all customers with a current license in the Ipswitch customer portal. Service Pack 2 contains a number of performance enhancements, feature improvements and functionality not available in the initial release.
We are also listing features that are in WhatsUp Gold 2016 and not yet in WhatsUp Gold 2017. Ipswitch is still supporting WhatsUp Gold 2016 and so if a specific feature is required and isn’t currently available it is not necessary to upgrade.
The list of features yet to be implemented for WhatsUp Gold 2017 can be found here:
WhatsUp Gold 2017 Feature Parity with WhatsUp Gold 2016
Review the new features in WhatsUp Gold SP2.
Also includes videos for many of the features.
Discovery - Performance Improvements
Focus was placed on improving the performance of discovery to make it bring it more in line with WUG 2016, in some case it will be quicker, about the same or slightly longer it all depends on the scenario. WUG 2017 is still a much more thorough discovery than WUG 2016 so do not be surprised it it takes slightly more time but the time penalty should be significantly minimized.
Briefly demoed in Discovery…
Ipswitch customers, under a current service agreement, can now download and install the new release from the Customer Portal.
This release introduces 3 new editions of WS_FTP Server 2017 along with advanced features included in the product and associated add-on modules.
Highlights of this release include:
WS_FTP Server 2017
- NEW: 3 Editions (tier packaging)
- NEW: Quick and simplified install
- NEW: Advanced user interfaces and MS Outlook 2016 support for the Ad-Hoc Module
- NEW: Advanced user interface for the Web Transfer Module
- IMPROVED: Security updates
Review before you install or update:
Download MOVEit products:
The update will take place on Dec. 9th. New accounts are disabled Nov. 11th.
Access to create new content will be disabled Fri. Nov. 18th.
Please read this important update for your user account and join the webinar. Two important items as the update nears...
1) Join the Update Webinar
Join us for an update webinar on Tuesday, November 22, 2016 11:00 am CST
2) Insure you have a Customer Portal account
Before November 23th please register for a Customer Portal account using the
same email as your community account. This will insure your account and
content is the same email in the new community.
Please insure you can log into one of the Customer Portals using your same
email address before the…