Reminders

Updated WUG MD Build Release Notes

22 months ago
OfflineWUGspace Admin
WUGspace Admin

Release Notes for WUG MD RC 1:

http://community.whatsupgold.com/forums/wugdoctorbeta

- Created a new type of test which will gather information about configuration or usage and warn if outside a recommended threshold.

- Added several new data collectors and analyzers.

- Separated out elements that simply gather information from those that test it for success in the UI.

- Enabled ability to send information to Technical Support ("Send to Support" button) and to our Product Management team ("Send to Ipswitch" button).

- Log output is now saved into the archive.

- Significant re-work to structure and format the XML results.

- Several defect fixes based on information received from beta users.  Thank you!

The "Send to Ipswitch" and "Send to Support" features use an encrypted SMTP session over the SMTP Submission port (TCP 587) to securely transmit results.  If the WhatsUp Gold computer is behind a firewall or has no Internet access, this communication is not possible.  To send us your Application Usage results, please save them to the .zip archive and manually send them via Sendable.com  to "wugmd-pm@whatsupgold.com" with the following subject line: "Usage Statistics".

*** VERY IMPORTANT ***

Note: Application Usage information does not require a case number as these submissions are handled through a separate system. However, using the "Send to Support" feature requires an open case with Ipswitch Technical Support.  Please do not attempt to send results without a valid case number.

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OfflineLeonardo Schieder Leonardo Schieder said 22 months ago

Where can I download the RC 1?


OfflineWUGspace Admin WUGspace Admin said 22 months ago

Sorry, Leonardo. I've updated with the link in there:

http://community.whatsupgold.com/forums/wugdoctorbeta

It's the highlighted .exe file in the instructions.

--Ryan


OfflineLeonardo Schieder Leonardo Schieder said 21 months ago

Thanks Ryan!


OfflineLeonardo Schieder Leonardo Schieder said 21 months ago

Will WUG MD be integrated in the setup of WhatsUp Gold when its final release is available? Do you plan to integrate it as a menu item in WhatsUp Gold's Console application for easier access?


OfflineBrian M. Jacobs Brian M. Jacobs said 21 months ago

WUGMD will be distributed with and integrated into WhatsUp Gold v15.5 and subsequent releases.  You should see this a little later this year.

WUGMD will also be available directly from Tech Support as needed (just ask!).

Thanks!

/bmj


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Post Date:
July 25, 2011
Posted By:
WUGspace Admin

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WUG MD is a utility tool developed by WhatsUp Tech Support and R&D to help you and the Tech Support team in Atlanta to troubleshoot issues with your WhatsUp Gold deployment when needed. The near-term goal for this tool is to automate the identification and diagnosis of configuration conflicts and problems with your WUG deployment. In the long-run... your feedback will shape this diagnostic and analysis tool.


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