WUG MD Beta
WUG MD is a doctor in training… and we'd like to see how it works so far with real patients. We are exploring how customers are setting up their deployments and what issues we can identify to make troubleshooting less painful for you, more accurate and FASTER.
Test the updated build of WUG MD by August 15, 2011, and be entered to win one of 20 Amazon.com gift cards for $25!
Alternative Sending Method for Results file:
"Send to Support" requires an open case with Technical Support
"Send to Ipswitch" and "Send to Support" in WUG MD use an encrypted SMTP session over the SMTP Submission port (TCP 587) to securely transmit results. If the WhatsUp Gold computer is behind a firewall or has no Internet access, this communication is not possible.
To manually send us your "Application Usage" results:
About WUG MD
WUG MD is a passive reading utility application. It will NOT change any configurations in your system. WUG MD will allow you to gather some statistical information about your WUG system. WUG MD gathers the following information by default:
WUG MD does NOT gather any credentials, IP addresses or sensitive information about your organization. If the report results contain information from your WUG deployment that you feel is too sensitive to share or send securely to Ipswitch, please tell us how we can give you more control over the contents of the report that goes to Ipswitch Tech Support.
About this forum
- 5,417 views
- 6 topics
- 8 followers
WUG MD is a utility tool developed by WhatsUp Tech Support and R&D to help you and the Tech Support team in Atlanta to troubleshoot issues with your WhatsUp Gold deployment when needed. The near-term goal for this tool is to automate the identification and diagnosis of configuration conflicts and problems with your WUG deployment. In the long-run... your feedback will shape this diagnostic and analysis tool.